QUESTIONS?

SCHEDULING

WHAT IF DON'T SEE THE DATE OR TIME THAT I NEED?

Contact Christy to chat about availability.   A little bit of schedule juggling may open up the date and time you need 🙂

DO YOU OFFER MORNING SESSIONS?

YES!  I love morning sessions, especially beach sunrise sessions!  These times don't show on the app to cut down on confusion, but contact Christy to set up a morning session.

HOW FAR OUT OR HOW LAST MINUTE CAN I SCHEDULE A SESSION?

  • To keep rescheduling at a minimum, we book family and senior sessions 60 days out and smaller sessions 3 weeks out. 
  • If you're ready to set up a session right away (within 48 hours) contact Christy to check for availability (because even if it's available, it won't show up on the scheduling app).

WHAT IF I NEED TO RESCHEDULE?

You may reschedule your session up until 2 weeks before at no charge for any reason.  You may reschedule anytime due to illness or issues with weather at no charge.

WHAT IF I NEED TO CANCEL MY SESSION OR RESCHEDULE LAST MINUTE?

A $100 retainer fee may be charged for cancellations and last minute rescheduling (other than illness and weather).  Contact Christy as soon as possible once you know that a date won't work for you.

HOW DO I RESERVE WEDDING PHOTOGRAPHY SERVICES?

Contact Christy to get started.

HOW DO I SCHEDULE AN EXTENDED FAMILY SESSION?

Contact Christy to get started.

COUPON CODES?

Sign up for the newsletter for the latest coupon codes 🙂   Scroll down to the bottom of the page to sign up.  Coupon codes are not valid for weddings and events.

DO I NEED TO PICK A LOCATION BEFORE SCHEDULING?

No, but a few locations will impact the best dates and times for our session and we can always fine tune the session time to work best with the location.  After scheduling, you'll receive the links for planning your session including all my favorite locations.

BEACH SESSIONS & TIDES - For Oceanside Pier (if you want shots under the pier) or Cardiff (if you want shots on the reef), I recommend finding a date/time that coincides with low tide.  You can check tide charts here.

LEO CARRILLO - Closes at 5 so we would most likely adjust the session time for that day to be 4:00 PM (or 3:45).  Also not open on Mondays.  See Christy if interested in the Leo Carrillo location to make sure we find the best date/time for you.

CAN I PICK A LOCATION A LITTLE FURTHER AWAY?

There is an option to upgrade your location when scheduling but we need to make sure it will work with our date and time and my family's schedule.   Contact us for options.

HOW DO I PAY FOR MY SESSION?

Your secure payment options available when you schedule...

  •      • Pay the full session fee at time of scheduling via credit card.
  •      • Pay only the $100 Retainer Fee up front, keep your credit card info on file and authorize the balance to be charged on session day.
  •      • Pay Retainer Fee up front and the balance with check or cash.  To do this, just pay retainer fee via credit card and write a note in the comments specifying cash or check.
  •      • If you'd like to pay for the entire session with cash or check, contact us before scheduling.

STILL HAVE QUESTIONS?

Please contact us at any time to chat about any questions you may have, inspiration photos or ideas, concerns about your session, weather, anything at all!  We're so excited about our session together and here for you every step of the way!

SCHEDULING APP FAQ

cuties, limes, stock

WHAT IF DON'T SEE THE DATE OR TIME THAT I NEED?

Contact Christy to chat about availability.   A little bit of schedule juggling may open up the date and time you need 🙂

DO YOU OFFER MORNING SESSIONS?

YES!  I love morning sessions, especially beach sunrise sessions!  These times don't show on the app to cut down on confusion, but contact Christy to set up a morning session.

HOW FAR OUT OR HOW LAST MINUTE CAN I SCHEDULE A SESSION?

  • To keep rescheduling at a minimum, we book family and senior sessions 60 days out and smaller sessions 2 weeks out. 
  • If you're ready to set up a session right away (within 48 hours) contact Christy to check for availability (because even if it's available, it won't show up on the scheduling app).

WHAT IF I NEED TO RESCHEDULE?

You may reschedule your session up until 2 weeks before at no charge for any reason.  You may reschedule anytime due to illness or issues with weather at no charge.

WHAT IF I NEED TO CANCEL MY SESSION OR RESCHEDULE LAST MINUTE?

A $100 retainer fee may be charged for cancellations and last minute rescheduling (other than illness and weather).  Contact Christy as soon as possible once you know that a date won't work for you.

HOW DO I RESERVE WEDDING PHOTOGRAPHY SERVICES?

Christy will schedule these for you and send you links to update your info and handle payment.

HOW DO I SCHEDULE AN EXTENDED FAMILY SESSION?

You can sign up for a family session with the 2nd hour add-on option.  You're welcome to contact Christy beforehand to make sure the date and location you have in mind will work for a two hour session.

COUPON CODES?

Sign up for the newsletter here for the latest coupon codes 🙂

DO I NEED TO PICK A LOCATION BEFORE SCHEDULING?

No, but a few locations will impact the best dates and times for our session and we can always fine tune the session time to work best with the location.  After scheduling, you'll receive the links for planning your session including all my favorite locations.

BEACH SESSIONS & TIDES - For Oceanside Pier (if you want shots under the pier) or Cardiff (if you want shots on the reef), I recommend finding a date/time that coincides with low tide.  You can check tide charts here.

LEO CARRILLO - Closes at 5 so we would most likely adjust the session time for that day to be 4:00 PM (or 3:45).  Also not open on Mondays.  See Christy if interested in the Leo Carrillo location to make sure we find the best date/time for you.

HOW DO I PAY FOR MY SESSION?

Your secure payment options available when you schedule...

  •      • Pay the full session fee at time of scheduling via credit card.
  •      • Pay only the $100 Retainer Fee up front, keep your credit card info on file and authorize the balance to be charged on session day.
  •      • Pay Retainer Fee up front and the balance with check or cash.  To do this, just pay retainer fee via credit card and write a note in the comments specifying cash or check.
  •      • Pay cash or check in full before your session and use code PAYBYCHECK or PAYBYCASH.

STILL HAVE QUESTIONS?

Please contact us at any time to chat about any questions you may have, inspiration photos or ideas, concerns about your session, weather, anything at all!  We're so excited about our session together and here for you every step of the way!